They are absolutely our trusted advisor when it comes to IT and our technolgy
At EDGE, we managed our IT internally, for many years, with internal “tech-savvy” staff members. However, in the last few years, as the complexity of our technology demands changed we knew we needed a dedicated, consistent resource to manage our IT systems. We partnered with TSI in 2008 and they’ve proven themselves to be a trusted advisor and advocate. With TSI’s help, we have made several major advances with our network and our database and contact management system. They have also helped us troubleshoot issues and identify solutions with our internal software, when the supplying vendor was unable to assist.Financially, partnering with TSI has been a great decision for us. They supply us with unlimited support for one flat monthly rate, which is a fraction of what it would cost us to hire our own staff. Plus, they give us personalized service and attention, as well as being very responsive when we are facing a challenge.I would absolutely recommend them to any company who needs a solid, stable technology platform to run their business!