Comprehensive Support, predictable Costs
As we’ve grown from a start-up to over 500 employees globally, we needed a different approach to managing our IT requirements. About a year ago we commenced a search for outsourced IT services. We reviewed several proposals from companies similar to TSI (some larger, some smaller) and finally decided on TSI not because they were the least expensive, but because their approach was very comprehensive and came closer to meeting our needs. Since taking over, TSI has revamped our infrastructure to meet our current requirements and hopefully accommodate us for the next 3-5 years. Our experience with TSI has been very positive. They coordinated several significant upgrades to our network with night and weekend work to minimize the impact and disruption to our business. They respond to emergency needs quickly and with the right skill set to solve the issue. Their staff is professional, friendly, polite and responsive. Our IT costs have remained consistent with no surprises. Our overall experience has been very positive, and I would recommend them without a doubt.