In today’s information technology-intensive healthcare environment, even the smallest issue in a mission-critical system can pull you away from your primary focus: fulfilling your promise to your patients and clients.
That’s why TSI offers healthcare IT solutions.
What We Do
- Manage and monitor EMR/PM, servers, desktops and hardwired and wireless networks
- Proactively monitor network devices 24/7 to identify and resolve issues and maximize system availability&mdashincluding routers, firewalls, switches, virtual hosts and network storage
- Install, manage, and update virus, spam and spyware/malware protection software (security)
- Install and manage software updates and operating system and 3rd party application patches
- Back up servers
- Install and manage firewalls
- Implement a HIPPA compliant communications solution including Office 365 and Barracuda
- Provide anywhere access to your email
- Provide 24/7/365 customer support via the TSI Customer Care Center&mdashlocated in Virginia
- Provide you with a Customer Advocate to make sure your issues and concerns about your healthcare I services are addressed and you continue to be thrilled with TSI
Optional IT Solutions
- TSI Mobile Device Management ― TSI helps secure and manage your organization’s data and electronic protected healthcare information (ePHI) on all personal- and practice-owned mobile devices with our cloud-based MDM solution. We manage policy configuration and device activation/deactivation for you and work with you to help implement MDM policies that fit your practice’s security policies.
- Desktop Encryption – TSI provides whole disk encryption for laptops and desktops running Microsoft Windows and Apple Mac operating systems. We fully manage the entire encryption process, including administering policies, users, configurations and other aspects.
- Email Options – Email is the life blood of many organizations, and our healthcare IT services cater to that need. We offer the following options to our hosted email service:
- Mobile email
- Email archiving
- Archiving for compliance
- Email encryption