Managed IT Services

TSI provides our clients quality, reliable and secure technology solutions which eliminate the “IT anxiety” and allows you to focus on your core business. We will work with you to design and implement a solution tailored to your needs.

Personal Contact Strategy

TSI is distinguished in the industry by our personal contact strategy. When you contact us, you talk to a real person on our support team and our technicians work on the job through completion. We are further noted for our quality products and industry leading, budget friendly pricing strategies. These qualities provide a value-added package to our clients. Our core business strengths are:

  • Managed Technology Services
  • Internet Website Services
  • Cyber Security Planning and Protection
  • Network and Infrastructure Engineering
  • Voice Over Internet Protocol Solutions
  • Data Center Operations

TSI’s Service Model

Our service model, performed by our engineering and support teams, is built upon structured planning, quality installation and industry-leading tools to monitor client infrastructure systems and functions. Our 24/7 network monitoring service allows us to detect and resolve matters before they escalate and result in downtime, data loss or expensive repair issues. Some of the items we monitor include:

  • Network and server availability
  • Hardware integrity and reliability
  • Data storage and availability
  • Server traffic and load
  • VoIP phone availability
  • Internet service

While we monitor day-to-day operations and resolve issues as needed, we also perform periodic onsite analysis of your entire infrastructure for its performance against established goals and objectives. This review allows us to assess whether you are achieving the desired level of performance and organizational productivity. We can also help with planning and budgeting to meet short, near and long-term goals and objectives.

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